FAQ
Here is a list of frequently asked questions and some things to think about when considering your booking. If you have any more questions please contact us and we will be more than happy to help you.
How do I book a trip?
Please contact us via email with your request for a charter.
What does the price include?
Please see our package details for TENGIRRI Boat Charters.
What food will I be eating?
For more detailed information on the meals provided on your TENGIRRI charter, please click here.
How do I make a payment?
Once you have submitted your intended travel dates we will reply to you with our banking details so you can make payments. Payments can be made via bank transfer or using your credit card. Once any monies have been paid please confirm to us via email and we will acknowledge once payment has been received.
Do I need a Visa for Indonesia?
As of 21 March 2016 there are now 169 countries that receive a 30 day Indonesia FREE visa upon arrival. This includes Australia.
The new law approving of these 79 countries was officially signed by President Joko Widowo (Jokowi) on 2 March 2016. The new law was then made public by the ministry of justice on 10 March 2016 and finally implemented on 21 March 2016.
For more info on Visa on Arrival please visit this link or Contact Us.
How do I get to Padang?
Depending on where you’re coming from there are several different options you can use to get to Padang (for example you can fly to Padang via Singapore, via Kuala Lumpur, via Jakarta etc). For more details please contact us to work out what suits you best.
What about Travel Insurance?
ALL guests must have full comprehensive travel and medical insurance and should include at least a MedEvac option and compensation for lost charter days due to unforeseen circumstances or emergencies. We recommend all TENGIRRI guests organise travel insurance via this link.
How many boards should I bring?
This is entirely up to how much excess baggage you are willing to pay for! We have storage for them all on board but check with your airline first. Most people bring 2-4 boards. Mid length boards and guns generally get used and occasionally the short boards get pulled out. If you are going to bring an extra board we would suggest a replacement for the board you will use the most as it is not uncommon to break boards. Remember to bring extra leg ropes and tropical surf wax.
What do you suggest I pack?
Besides yourself and your surfboards, we recommend that you at least try to bring the following items:
- 2 or 3 pairs of board shorts
- Some t-shirts
- Booties
- Solarez – the type with rovings in it
- Spare leg ropes
- Rash vests
- Tropical surf wax
- Spare fins & Keys, spare plugs and screws if you have FCS system
- Sunscreen
- Sunglasses
- Mosquito repellent
Can I recharge my video camera etc on the boat?
Yes! No problems.
Do you have photography equipment on board?
Yes, on board TENGIRRI we do. We have a high quality SLR digital camera with 100-400mm zoom lens, to capture all those epic waves, trophy fish, smiles, and good times. Our guide and crew will shoot the photos then you can watch the slideshow that night. We also have a High Defintion Video camera on board and video editing programe. If you bring a USB flash drive we will give you copies of the photos from your trip as well as edited video footage of you and your mates surfing and the better sessions of the trip. Our photo and video service is included in the price of the trip.
Can I be contacted while I am on the boat?
Yes you can be contacted via our satellite phone. Incoming calls are not charged however you will have to pay if you wish to make an outgoing call. Contact details and fees for outgoing calls will be supplied prior to your trip.
Due to medical or personal reasons I follow a special diet. Can you accommodate this?
Yes, with prior notification we can accommodate most dietary requests. Please contact us if you have any concerns.
Can you give me an idea of how many other people I’ll be surfing with?
Unfortunately the days of surfing alone at the famous breaks are pretty much gone – it can still happen but you shouldn’t expect it. Our number one goal is to avoid crowds whenever possible. The beginning (January-March) and the end (October to December) of the year are usually less crowded OR ask the skipper to take you to the “less famous” waves to increase your chance of surfing without too many people. Don’t worry, you will get plenty of waves!